House Rules & Event Policies

House Rules & Event Policies

A few simple guidelines keep our immersive homes special for every guest — and keep our neighbors happy. Full, current details are confirmed at booking and in your guest information.

Check-in & Access

Each home uses a smart lock for seamless, contactless self check-in. A unique door code is sent 24-48 hours before arrival and is active for the length of your stay. Early check-in and late check-out may be available as an upgrade at the Immersive Spa Retreat — ask your host.

Guests & Occupancy

Events & Gatherings

Events require strict, case-by-case host approval. With approval, some homes can accommodate a larger gathering, with flexible options based on the size and nature of the event. Approval helps us maintain the right atmosphere for everyone and respect the neighbors — so please always ask before planning an event.

Please respect quiet hours and the neighbors, especially with sound checks or music. Our hosts are happy to work with you on the details.

Pets

The Enchanted Forest Retreat is designed to be family- and pet-friendly. For pet policies at the other homes, please contact us to confirm before booking.

Licensing

The Immersive Spa Retreat operates under short-term rental hosting permit #STR23-072.

Questions About a Policy?

Reach out any time before you book — contact us or read the FAQ.