Help & Answers
Hidden Door Retreats — Frequently Asked Questions
Answers about our immersive spa and themed vacation rentals in the Denver and Detroit metros — amenities, locations, group sizes, events, and booking direct.
Frequently Asked Questions
What is Hidden Door Retreats?
Hidden Door Retreats is the official direct-booking brand for a collection of immersive, experience-first short-term rentals — themed, spa-like smart homes with secret-room puzzles, wellness amenities, and interactive lighting, in the Denver and Detroit metros.
Where are the properties located?
The Immersive Spa Retreat is in Lakewood and the Enchanted Forest Retreat is in Thornton, both in the Denver metro, Colorado. The White Lotus Retreat is in Royal Oak, in the Detroit metro, Michigan.
Which property has a hot tub, sauna, and cold plunge?
The Immersive Spa Retreat near Denver has a private hot tub, a barrel steam sauna, and a cold plunge, plus a massage chair, gym, and 120-inch theater. The Enchanted Forest Retreat also has a private hot tub.
What is the secret room / hidden door experience?
Each home hides clues, riddles, and easter eggs. Solve them and you unlock a secret interactive room — a signature Hidden Door Retreats surprise where the space itself comes alive.
How many guests can each home sleep?
The Immersive Spa Retreat sleeps up to 10 (4 bed / 3 bath). The White Lotus Retreat sleeps 8 (3 bed / 2 bath). The Enchanted Forest Retreat sleeps 8 (3 bed / 2 bath).
Are the homes good for romantic getaways, birthdays, or groups?
Yes. The Immersive Spa Retreat suits romantic spa getaways as well as birthdays and group trips; the White Lotus Retreat is built for group getaways; and the Enchanted Forest Retreat is family- and pet-friendly.
Can I host an event?
Events are possible with strict, case-by-case host approval. Approval keeps the atmosphere right and respects the neighbors, so please ask before planning an event.
How do check-in and access work?
Each home uses a smart lock for seamless, contactless self check-in. Your personal door code is shared a day or two before arrival.
Are pets allowed?
The Enchanted Forest Retreat is pet-friendly. For pet policies at the other homes, please contact us to confirm before booking.
Why book direct instead of a third-party platform?
This is the official Hidden Door Retreats site. Booking direct supports the small host team and helps avoid third-party platform fees where applicable.
How do I book or ask a question?
Check live availability and book direct from the homepage, or send your dates and group size through the inquiry form on our contact page — the hosts usually reply within a day.
Still Have Questions?
Contact us with your dates and group size, or explore each stay: Immersive Spa Retreat (Denver), White Lotus Retreat (Detroit), and the Enchanted Forest Retreat.